Terms of Sales

Effective Date: July 15, 2024

Welcome to Tagada Kids. By using our website [www.tagadakids.com] and placing an order on our platform, you agree to these general terms and conditions of sale (GTC). Please read them carefully before placing an order.

1. Company Presentation

Tagada Kids
Phone: +212 707-831388
Email: [hello@tagadakids.com]

2. Purpose

These general terms and conditions of sale define the rights and obligations of the parties in the context of the online sale of products offered by Tagada Kids.

3. Products

The products offered for sale are described and presented as accurately as possible. However, if errors or omissions occur in this presentation, Tagada Kids cannot be held liable. Product photographs are not contractual.

4. Order

4.1. Placing an Order:
Orders are placed directly on our website. To place an order, the buyer must follow these steps:

• Select products and add them to the cart
• Confirm the contents of the cart
• Identify themselves on the site if not already done
• Choose the delivery method
• Choose the payment method and accept the GTC
• Confirm payment

4.2. Order Confirmation:
The order is confirmed by sending a summary email. The sale will be considered final after the confirmation email is sent and the full price is collected.

5. Prices

Product prices are indicated in Moroccan dirhams (MAD) including all taxes (TTC). Delivery costs are added to the product prices and indicated before the final order confirmation.

6. Payment

Payment is made online by credit card via a secure platform. Tagada Kids reserves the right to suspend any order management and delivery in case of payment authorization refusal by officially accredited bodies or in case of non-payment.

7. Delivery

7.1. Delivery Times:
Delivery times are indicated on the site when placing the order. They may vary depending on product availability and delivery location.

7.2. Delivery Address:
Products are delivered to the address indicated when ordering. The buyer must verify the completeness and accuracy of the information provided.

7.3. Delivery Delay:
In case of a delivery delay, the buyer must notify Tagada Kids by email to allow Tagada Kids to investigate with the carrier.

8. Withdrawal and Returns

8.1. Right of Withdrawal:
In accordance with current regulations, the buyer has 14 calendar days from the receipt of products to exercise the right of withdrawal without having to justify reasons or pay penalties.

8.2. Return Conditions:
Products must be returned in their original condition and complete (packaging, accessories, instructions, etc.) to allow them to be resold as new, accompanied by the purchase invoice. Return costs are the buyer’s responsibility.

9. Warranty

Products sold benefit from the legal warranty of conformity and the warranty against hidden defects. In case of non-conformity of a sold product, it can be returned, exchanged, or refunded.

10. Liability

Tagada Kids cannot be held responsible for non-performance of the contract in case of stock shortage, product unavailability, force majeure, or total or partial disruption or strike, especially of postal services and means of transport and/or communications.

11. Intellectual Property

All elements of the Tagada Kids website are and remain the intellectual and exclusive property of Tagada Kids. No one is authorized to reproduce, exploit, redistribute, or use in any way, even partially, elements of the site whether they are software, visual, or sound elements.

12. Personal Data

Personal information and data collected are necessary for order management and our business relationships. They may be transmitted to companies that contribute to these relationships, such as those responsible for executing services and orders for their management, execution, processing, and payment.

13. Dispute Resolution

These general terms and conditions of sale are subject to Moroccan law. In case of a dispute, an amicable solution will be sought before any legal action. Failing this, the Commercial Court of Casablanca will have exclusive jurisdiction.

14. hello

For any questions or complaints, you can contact us at:

Tagada Kids
Email: [hello@tagadakids.com]
Phone: +212 707-831388